Tuesday, September 18, 2007

A Happy Life

Mind your own business; don't interfere in other people's personal matters unless they request you... it keeps you free from extra tension.

Don't be too curious; never try to investigate or inquire about a person's schedule, as these inquiries usually make you and the ones questioned uncomfortable.

Help yourself; always do your work yourself, try not to use help unless you actually need it. It keeps you busy and secondly it saves you the hassle of another's carelessness.

Help other people; you get a lot of pleasure by helping the needy. Always be ready to lend a helpful hand. Thanks and warm wishes will make your journey, life, happy and safe.

Recognize small achievements; don't aim too high as small goals are equally important. Always remember little droplets makeup the ocean. Your small achievements and virtues will also prove your worth.

Give thanks and say sorry; never hesitate to say thank you and sorry. It shows your kind and caring nature. It also compels other to respect you and advise you.

Monday, September 10, 2007

Logical Solution

Logical Solution
This is worth reading...never underestimate your customer's complaint, no matter how silly it might sound to be.

This is a real story that happened between the customer of General Motors and its Customer-Care Executive.

A complaint was received by the Pontiac Division of General Motors.

This is the second time I have written to you, and I don't blame you for not answering me, because I sounded crazy, but it is a fact that we have a tradition in our family of Ice-Cream for dessert after dinner each night. But the kind of ice cream varies so, every night, after we've eaten, the whole family votes on which kind of ice cream we should have and I drive down to the store to get it.

It's also a fact that I recently purchased a new Pontiac and since then my trips to the store have created a problem. You see, every time I buy a vanilla ice cream, when I start back from the store my car won't start. If I get any other kind of ice cream, the car starts just fine. I want you to know I'm serious about this question, no matter how silly it sounds What is there about a Pontiac that makes it not start when I get vanilla ice cream, and easy to start whenever I get any other kind.

The Pontiac President was understandably skeptical about the letter, but sent an Engineer to check it out anyway. The latter was surprised and greeted by a successful, obviously well educated man in a fine neighborhood. He had arranged to meet the man just after dinnertime, so the two hopped into the car and drove to the ice cream store. It was vanilla ice cream that night and, sure enough, after they came back to the car, it wouldn't start.

The Engineer returned for three more nights. The first night, they got chocolate. The car started. The second night, he got strawberry. The car started. The third night he ordered vanilla. The car failed to start. Now the Engineer, being a logical man, refused to believe that this man's car was allergic to vanilla ice cream. He arranged, therefore, to continue his visits for as long as it took to solve the problem.

And toward this end he began to take notes he jotted down all sorts of data time of day,type of gas uses, time to drive back and forth etc. In a short time, he had a clue the man took less time to buy vanilla than any other flavor. Why The answer was in the layout of the store.

Vanilla being the most popular flavor, was in a separate case at the front of the store for quick pickup. All the other flavors were kept in the back of the store at a different counter where it took considerably longer to check out the flavor.

Now, the question for the Engineer was why the car wouldn't start when it took less time.

Once time became problem - not the vanilla ice cream Eureka!!!! The engineer quickly came up with the answer vapour lock.

It was happening every night; but the extra time taken to get the other flavors allowed the engine to cool down sufficiently to start. When the man got vanilla, the engine was still too hot for the vapour lock to dissipate.

So then, Even crazy looking problems are sometimes real and all problems seem to be simple only when we find the solution with a cool thinking.

Wednesday, September 5, 2007

Perspective

One day, the father of a very wealthy family took his son on a trip to the country with the express purpose of showing him how poor people live.

They spent a couple of days and nights on the farm of what would be considered a very poor family.

On their return from their trip, the father asked his son, "How was the trip?" "It was great, Dad."

"Did you see how poor people live?" the father asked. "Oh yeah," said the son. "So, tell me, what did you learn from the trip?" asked the father.

The son answered: "I saw that we have one dog and they had four.

We have a pool that reaches to the middle of our garden and they have a creek that has no end.

We have imported lanterns in our garden and they have the stars at night.

Our patio reaches to the front yard and they have the whole horizon.

We have a small piece of land to live on and they have fields that go beyond our sight.

We have servants who serve us, but they serve others.

We buy our food, but they grow theirs.

We have walls around our property to protect us, they have friends to protect them."

The boy's father was speechless.

Then his son added, "Thanks Dad for showing me how poor we are."

Isn't perspective a wonderful thing?

Makes you wonder what would happen if we all gave thanks for everything we have, instead of worrying about what we don't have.

Appreciate every single thing you have!